We do not send any type of unsolicited email, or do the usual things spammers like doing. Should you receive/detect such activities that appear to come from us we would like to hear about it here either to Web Form or Send email to alanwest.com abuse department or Send email to alanwest.eu abuse department. We take all cases seriously, but please include as much detail as you can, Thank you.
For your convience spf records have also been setup for this domain, and these (if your mail system checks for spf) can verify if it came from here or was forged. We don't like spam as well so regardless we'd like to hear about any 'abuse'. As from December 2007 spf records will be checked for all inbound email.
Starting September 2007 domain keys (or dkim rfc 4871) is also being used to sign messages. Message signing will look something like this in the header.
DomainKey-Status: good (test mode) DomainKey-Signature: a=rsa-sha1; c=simple;
d=alanwest.eu; q=dns; s=mail2;
b=femE0MxAcs3Vlaa+gw Lftih5t6JhMyerTTrRcdw8xZtAZD9tws/
GylQVVhZPBftvZaNT4qlsHHUAEPE0Bp/
IrpM05mGTzMsvpT9fEyzrGpVKZnRvwma7Tv
+rdPHOffdm5IKgt4t1jaLC5alt1nndGDhCTfIGV8fSb+Cgncn+nI=
Until the key (b=) changes. And any email message from Alan West associates should have something like this that your email providers email system can automatically validate against to see if we sent the message of not. If your provider does not offer this there should be some of the headers above.
Naturally inbound messages will be also checked for dkim.
Any communication to us will remain private, it will not be sold, opted in etc, we may email back hopefully with an answer. We also have an spf record setup.
Open cases are listed here.
profile: Alan West.com works in the areas of trade exhibitions in Europe (including England), the US, Canada, and other areas when our clients need a presence there. We do not sell loans, porn, dubious money making schemes, mobile ring tones, fruit etc.
African's wishing us to send us diamonds, cash from dictators, or oil money which has been 'lost' are welcome to do so, but you have to deliver them in person and only on days where there is a 'z' in the month..
If you are thinking of offering us spam services, don't. We are likely to talk to your hosting co, and if we deem it necessary a posting to newsnet, where others can make the judgement as to your domain,ip etc going onto the block lists that exist and be used by the community. Makes life fun for some.
We check that you 'refer' from this domain beforehand If the 'send to a friend feature is being abused' please tell us about it, we did not sent it and if its causing problems we'd love to know.
Fill in the form below, 
Means the form needs information, no dot, then you do not have to give any extra information.
Your details
We know what we do, and what does not happen, but I do not always know about joe jobs, viruses, and things that apparently we sent out not from our known hosts, so any information is greatly received and if you can with the headers and time zones so much the better. Thank you.
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Keep me informed |
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We respect your
privacy, we will investigate, and write a summary document if possible
(none of your details will be displayed which can identify you.) an
example like a@b.atyourisp.com saw x from ip x.x.x.x, case numbers are
x1, and x2 etc |
Alanwest.com Alanwest.eu If you want to use the other contact you are welcome to use that as well, one message should be sufficient. |
Documents you might have missed: your privacy |
Abuse Cases, Humour
These are the abuse cases we know about and have found interesting or downright funny, we keep most of these private but some of these are pure class....
Case 1 summary: meet the Philippine Guy, who used a made up email address at our domain name on a Job site, surprisingly we got it all back,Hi there Leandro!.
site: http://bayrecruiter.hire.com,Account
Information for andyfer@alanwest.com:
Name: LEANDRO DIZON FERNANDO
Address: 77 ALULOD,INDANG,CAVITE PHILIPPINES 4122 CAVITE CAVITE 4122
PHILIPPINES
Phone number(s): 912-8714301 or 6346-4151236 (work) and 6346-4151236
(home)
Job Type:Full Time Job Location:US-CA-San Francisco, US-CA-San Jose,
US-CA-Oakland Compensation:45000 - 60000 Years Experience:20 years
Percent Travel:26-50%
If a spam service want his email address as a spam trap we are open to
that possibility.
Case 2: We had a Saavis client (big disputed strip club bill) who thought we where ebay, and was defrauded in a 419 fraud since Savvis is a spamhaus it made the abuse department laugh, alas we where unable to help not being ebay - and had nothing to do the thing.
Case 3 22/05/2007: Watch out for dsl217-132-27-79.bb.netvision.net.il ([217.132.27.79]) It is sending backscatter to various domains ramdomy generated about some hotel fraud/scam from ichotelsgroup.com for a 'Priority Club(R) Rewards Visa(R) Signature card'.
Anyhow thats Israel for you.
We have also published our spf record. Please no junk faxes either thanks, we pass these on to a firm of solicitors and they sue you.
Note to William Chan - would you like us to start complaining to some accountancy standards bodies, perhaps we could get you barred from your trade ? - spammers could thay please send Mr Chan some spam
